🚨 Please note: Refunds are not available on pre-order items, only a size exchanges within Europe. Exchanges within the USA are currently unavailable due to covid shipping restrictions between USA and the EU.
United States and Canada 🇺🇸 🇨🇦
Exchange and item
If you’d like to make an exchange, please follow our return policy and place a new order for the product you desire. This will ensure the product is available and gets to you quicker.
- Merchandise must be returned within 30 days of date purchased.
- Merchandise must be in original condition.
- Items listed as ‘Final Sale’ cannot be returned for a refund.
- Shipping charges incurred during checkout are not refundable.
Track Your Return
Please allow 1-2 weeks for returns to be received and processed at our warehouse. To check on the status of your return, please contact us.
Using Return Form
For all US customers, return shipping labels are $5.95. This amount will be deducted from your refund.
Drop your package off at any U.S. mail location. You will be notified via email throughout your package journey and once your refund has been approved. Returns will be processed within 3-5 days of arrival at our warehouse. Once approved, allow 2-4 business days for funds to appear in your account.
- Customers are responsible for any return costs.
- We suggest obtaining proof of return and retaining it until your refund has been processed.
- Please select a carrier of your choice and send any unwanted items to the address below.
Returns Postal Address
The returns warehouse location for United States and Canada online orders is:
Rubber Guard Assassins
Attention: Returns Department
Refunds via PayPal
Refunds via PayPal typically take 3-5 business days, but may take longer based on the method of payment. See PayPal refund processing times.
Refunds via Stripe
Refunds via Stripe typically take 5-10 business days to post back to your card. See Stripe refund processing times.